Retirement tax questions


@ Gnart wrote:

Got the same problem as I needed to use TT2019 to get some info. This will be my last Turbo Tax..


And @ reygcarolina 

 

TT2019 was the first product that required a license activation code.   If you need help getting a license code, phone TurboTax Support for assistance as indicated below.   If necessary, or if you want to provide feedback/complain to higher-ups, I will also tell you how to email Intuit Corporate about their license code mechanism.   Various license code-related problems are some of the more common issues people seek help with in the forum.

 

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

If you want to contact the Intuit Corporate office, you can go to the page below. Just below the page's large title, you'll see a screen-wide blue banner that prominently says:

"Do you have a question, concern, or feedback about an Intuit product or service?"

 

There is a "Send an email" link with an arrow.  It goes to a designated person in the office of the president of Intuit, and they supposedly will assign it to the right team for review.

 

NOTE:  Do NOT send any sensitive personal data since that is regular email--not secure email.

https://www.intuit.com/company/executives/