@nmheatwole wrote:
I have tried these steps above multiple times of the day, different days, and not once has this worked either, after I reach the last step it says that due to high call volumes they cannot take the call at this time, try another, I do and this is the response every single time. I am so frustrated and I NEED TO SPEAK WITH A HUMAN, how can I actually do this?
Did you try these steps -
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
