- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Retirement tax questions
@lrb75705 wrote:
It still send me to a blank page, still in the Federal Tax section
If you are using the TurboTax online edtions, sign off the the account you are using.
On your web browser clear cache. See this TurboTax support FAQ - https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135
Close the browser and re-start the browser. Sign back onto your TurboTax account - https://myturbotax.intuit.com/
See if the problem still persists.
If you are using the TurboTax desktop editions installed on your personal computer for Windows -
Save your tax return and close the TurboTax program.
Right click on the TurboTax icon on your desktop screen
Click on Properties
Click on the Compatibility tab
Check the box Run this program as an administrator
Click on Apply and OK
Start the TurboTax desktop program again and see if the problem persists