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Retirement tax questions
@bobbilynnfagan Not sure what you are trying to do here. The users above were not employees of the Social Security Administration and did not receive W-2's from Social Security. They received benefits from Social Security which were reported on a document called a SSA1099. The users were trying to enter their SSA1099s in the wrong place in the software. A SSA1099 does NOT have an EIN---the fact that they were looking for an EIN is a huge clue that they were in the wrong place in the software to enter Social Security benefits they had received.
Users should NEVER post their phone number or e-mail addresses in this user forum. This is a public user forum which can be seen by anyone---including scammers and identity thieves who troll for unsuspecting users and want to contact them and pretend to be from TurboTax. The filter removes phone numbers and e-mail addresses for the protection of the users.