@mdyrng2010 wrote:
I am attempting to do the taxes for my father and using the desktop downloaded version of TurboTax 2020. I am using the Step by Step option in completing the form. I finished the 1099-R portion for Retirement Income, answered the RMD confirmation portion, then clicked the 'Continue' button and the screen refreshes to a blank screen and it says 'No Form' in the bottom left corner. I attempted to jump right to the SSA-1099 page, by typing in 'ssa1099' in the search window. However, when I 'jumped' to the SSA-1099 portion, there was still a blank page.
How can I pull up the SSA-1099 portion and be able to enter information?
Are you using a Windows or Mac personal computer?
If Windows, try this -
Save your tax return and close the TurboTax program.
Right click on the TurboTax icon
Click on Properties
Click on the Compatibility tab
Check the box Run this program as an administrator
Click on Apply and OK
Start the TurboTax program and see if the problem has been corrected.
