I NEVER ASKED THAT QUESTION!
I ASKED A TOTALY DIFFERENT QUESTION AND THE TECH ON YOUR END WAS NOT ABLE TO EVER GIVE ME AN ANSWER ONLY THE PHONE NUMBER TO THE IRS.
YOUR SOFT WARE FOR THIS 2020 FILING YEAR HAS A GLITCH AND FOR $187.69 PAID ALL, ALL QUESTIONS SHOULD BE ABLE TO BE ANSWERED WITH SOMETHING OTHER THAN THE PHONE NUMBER FOR THE IRS.
I WANTED TO KNOW WHAT TYPE OF ACCOUNT THE IRS PAYMENTS WOULD BE TAKEN FROM CHECKING OR SAVINGS.
On the return neither box was checked and that was not an issue until after i went searching for the answer.
I would like some type of refund for the fees paid to Turbo tax in the amount of $187.69.
This is a simple SR 1040 form.
I'm pretty sure you will not respond to this request, but be assured I will not just go away I will contact you all every day and night.
Paid way to much money to be given the IRS phone number for an answer to a question that is part of the service you provide not the IRS.
The funds will be attempted to be withdrawn before the IRS will answer the phone.
We have been Turbo tax users/customers for more than a decade and have never been discarded like this before. Maybe its a sign of the times.
