You do not have to enter a W-2. You can skip (hit cancel, or back, or continue to the next section) the W-2 income section and move to the next section or go directly to the section you need. I will leave the instructions below on how to enter retirement and/or social security income. Are you sure you are required to file an income tax return this year or are you filing for another reason? If you only have social security income, you probably do not need to file a tax return, but the link above will help to clarify that. If you are still unsure, please comment back.
Where do I enter my 1099-R? You will get these if you take money from a retirement account, such as an IRA.
Where do I enter an SSA-1099, SSA-1099-SM, or SSA-1099-R-OP1? You will get this from Social Security Administration for the social security income that you received in 2020.
Also, it looks like you are registered with TurboTax Full-Service? You don't need to enter anything into TurboTax if you are using Full-Service since you are paying for a TurboTax Tax Expert to file your return on your behalf.
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