Retirement tax questions

Are you using the TurboTax online editions?  If so, close your program and clear cache and cookies from your web browser.  The section for entering a Form 1099-R has been available for two months.

See this TurboTax support FAQ for clearing cache - https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/01/26135