Retirement tax questions


@cliffmassey wrote:

No they have not. I'm sure that would work and let me in. I'd like to use the online version to access my old data. 

 

 I've tried clearing out the data and start over on this year's return on the mobile out but it gives me an error saying something went wrong. The online app signs me out before I can try to go to tools.


Without getting into the weeds with Trusted Sites, Firewalls, Malware and Virus Protection programs, it would be worth a try to create a new account to see if the problem persists.