I would recommend deleting both 1099-DIVs, logging out, clear your browser cache and cookies, logging back in, then re-entering the 1099-Divs manually. Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive. On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser. Each browser has a slightly different method for deleting cookies. Choose the browser you're using:
After you have logged in and are in your return in TurboTax Online:
- Go to Search at the top of the screen.
- then enter Form 1099-Div in the search box.
- You will see a Jump To function that will take you to the 1099-Div input screens.
- There delete the 1099-Div in question by clicking on the trash can next to the form
- Log out, clear cookies, log back in
- Then add a new 1099-Div and manually enter your 1099-DIV.
At the financial services screens, click "Change how I enter my form" then "Type it myself"
The pandemic has affected your taxes in many ways. Including reporting in TurboTax the amount of stimulus money you received. Click Here for more information on how the Pandemic affected your 2020 taxes.
