You coudl be referring to a couple things
1) The actual box 16 value on your form 1099-R may be empty, but the software properly backfills that box with the value of box 2a for NC (or the taxable portion of box 1 if box 2a is empty or undetermined)
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or 2) ............IF you are looking at a different follow-up page that asks you to verify that the entries in the boxes are correct..... there is one page that some users are sometimes presented with, where there is an error in the text on the "Follow-up verification" page. boxes 14,15,16 may be mis-labelled as boxes 12,13,14......(it's been reported and may be fixed in the next couple weeks)
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
