Retirement tax questions

No, your refund is not being affected by Social Security.   You are misinterpreting something.  The software does not use Social Security withheld to calculate your refund/tax due unless you had excess SS withheld by several employers.   Otherwise it is not even used in the calculations.   TurboTax is well aware that many teachers do not pay into Social Security because they pay in to Teachers Retirement instead.    When you enter your W-2, the software uses the income amount from your box 1.   Your W-2 shows that you paid into TRS.  Enter the W-2 exactly as it appears.

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