Sorry, but you don't provide enough information to answer that....could be any number of things and all anyone reading this is left with, is guessing.
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One couple possible things,
1) make sure you are entering a CSA-1099-R and not a 1099-R.
2) ....during the Federal error check step, there may be a screen that shows the state income and withholding lines for boxes 14, 15, 16....dn you need to check a box to confirm the numbers are correct.
(But read the labelling for each box...not sure the box numbers match your CSA-1099-R....the subject is important)
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
