Retirement tax questions


@totobuzz wrote:

Thank you for your response but I have done that.... but when I click “yes” the next screen/area doesn’t pop up for me to enter I’ve 1099 -SSA information.


In most all cases when the next screen is either blank or unresponsive, using the TurboTax online editions, this problem is caused by the web browser being used.  The solution is to close the TurboTax online edition.  Clear cache and cookies from the web browser.  Close the web browser.  Re-open the web browser and access the TurboTax online edition again.

If the problem persists the solution is to change the web browser.