One of our users @RichieR1 has a great workaround to import using multiple accounts here. Please try this, to see if it works for you.
If that doesn't work, please try a different browser like Microsoft Edge or Google Chrome. We don't know what system you are using, but many people have been successful using Microsoft Edge. If you are still experiencing issues, please let us know the system you are using to better assist you.
You can also enable 3rd party data sharing in the services tab if you haven't done so at this time. Try clicking "edit" next to "third party data sharing" and then click "yes."
@Polkadot1
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