If you are using TurboTax Online, you may want to try a different browser or try clearing out your browser's cache and cookies. Please see How do I delete cookies? and How to clear your cache for more information.
Please see this Help Article for important information, such as import instructions.
If you need additional assistance, please feel free to contact Customer Support so you can speak with someone who can assist you.
@yet_another_chris
Thank you for the update!
@user385067063
