I am also having this problem. For all the JP Morgan & Chase institutions an ID code must be entered, but when clicking the ID code generation link it takes me to my bank's login page (which is not displaying any type of ID code), and even after logging into my bank's page there is still no ID code. My 1099's must be imported because the transactions are too extensive to manually enter. TurboTax has a responsibility to resolve this. If not I will not be using TurboTax & will request a refund.
