I have been using Turbo Tax since the early 1990s. Extremely disappointed with my current situation.
I live in my primary residence and did a partial rental of rooms from Sep 2013 to Dec 2015.
I was preparing my house for sale and discovered while computing a hypothetical of taxes, that Turbo Tax did not capture owner-occupied partial rental property's depreciation at all.
I have tried to reach Turbo Tax in the past and despite getting an incident number have not got any call from Turbo Tax representatives.
This is a shortfall in the software and I don't know what's the best way to proceed forward. I would definitely need an expert's assistance. Any assistance is appreciated. I would like to get this resolved prior to next year's filings. Thank you.
