Investors & landlords

MarilynG1 · ‎March 15, 2025

In your 2024 desktop product, did you enter any initial info, like your name, before initiating the transfer of 2023? What's confusing is your reference to 'download', 'import', when we're referring to a 'transfer' from 2023 to 2024, correct?

Is the .tax2023 file on your desktop where you can Browse for it from the 2024 Tax Return window? In my experience, there's no prompting for anything until you open that section, but you're correct that you may see 2023 amounts on the Topics Listings for Income, Deductions & Credits, Etc.

So when you click into a section in your 2024 return (with 2023 info transferred), you see nothing? And no forms in FORMS mode? And you've verified that there is data in the 2023 file, as you're able to open it in the 2023 program, also on your computer?

If this applies, sounds like something wrong with the 2024 program. I would recommend uninstall/reinstall.

Here's some tips that may help (not knowing your computer/system configuration), aside from Contacting TurboTax Support:

@careypilo

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