What file did you transfer into 2024? The 2023 pdf file or the file ending in .tax2023? The pdf only transfers limited info. And please clear up where you did 2023 and doing 2024. You have the 2024 Desktop program installed?
If you used Online for 2023 then you start a New Return in the Desktop program. Then on the Transfer screen should be a blue button to Import from Turbo Tax Online.
