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Investors & landlords
Not necessarily.
I looked at your diagnostic copy from the code provided and I'm not seeing any errors.
I would suggest updating your software if you are using the desktop software. This import issue was resolved and the update may help remedy the issue and allow you to move forward.
To update your software, select Online from the menu at the top of the program, and then select Check for Updates. This will run any applicable updates.
If this does not help, you may want to reach out to customer service so they can look at your return with you and help you determine what the issue is.
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‎April 2, 2024
6:03 PM