The W2 does not appear to be correct. Under IRC 127 the exclusion of educational benefits up to $5250 annually are not to be included in gross income. That means it will not be subject to income tax, therefore zero withholding. There cannot be withholding on zero income.
A zero income W2 cannot be e-filed.
The payer should be contacted to find out what was the nature of the payment and determine if in fact there was withholding.
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