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Education
What state?
TurboTax (TT) does not automatically prepare an Ohio School District return, you must initiate it.
At the screen, in the Ohio program, titled "A few things before we wrap up your state taxes"
scroll down to School District taxes.
Or later at the screen "Your 2020 Ohio Taxes are ready for us to check"
-Click Other situations
-Scroll down to School District taxes.
Look to see if you have a form SD 100 on your list of Ohio forms. Usually the School District return is e-filed with the state return, but there are exceptions. Read the Ohio 'filing instructions" that TurboTax prepares, They will tell you if the SD100 was e-filed or if you have to mail it.
Likewise, TurboTax (TT) does not automatically prepare a city return, you must initiate it. At the screen, in the Ohio program, titled
"A few things before we wrap up your state taxes"
scroll down to Ohio City taxes.
Or, later
"Your 2020 Ohio Taxes are ready for us to check"
-Click Other situations
-Scroll down to Ohio City taxes.
TT cannot e-file an Ohio City or RITA return. It must be printed and mailed.
I actually find it easier to fill out a city return by hand or at the city, CCA or RITA web site, than to use TT. Things don't happen automatically and you need to know what you’re doing. The actual RITA/city forms are easier to follow than the TT interview..
http://www.ccatax.ci.cleveland.oh.us/
TurboTax can only do RITA & CCA cities. But many Ohio cities use neither agency. These cities design their own forms and require you to use them. You can get paper copies from the individual city. Most are available at the city’s web site. Many cities will prepare the tax return for you, but you have to go to city hall in person. Some may have on line filing (try the city web site). Although they won't usually admit it, some will even accept CCA forms. So you could try filling out a CCA form on TurboTax and mailing it to your city.