For KurtL1 Employee Tax Expert:
Yes, we know and we're are very displeased with this bit of arrogance on Intuit's part. So much so that customers will not be providing money to Intuit come time for the 2020 taxes.
We are also very displeased that Intuit is using us as beta testers because it will not tell us, or provide the information to decide for ourselves if a program or tax form change might impact our already filed returns. Other "experts" have stated, "The IRS will contact you if there is a problem with your return".
What happened to the company that actually respected its customers? When was it replaced with one so arrogant it treats its customers as cash cows who are too stupid to want update information and too naive to know that Turbo Tax is not the only product in the category? NB: It is oh so very wrong on both counts.
