Make sure that the school is really not required to issue a Form 1098-T.
See Questions 18 and 19 on this IRS website for more information - https://www.irs.gov/credits-deductions/individuals/education-credits-questions-and-answers
If you did not receive a Form 1098-T then do not complete the form in the TurboTax program and continue with the Education Expenses section to enter the qualified education expenses and any scholarships.
