In your situation, you should first clear your cache and cookies. It handles many issues that seem nonsensical on a regular basis.
- Close your TurboTax return first.
Watch to be sure you are selecting 'all time' as example. Do not use selections like 'last hour' for those browsers that give you options.
Next follow the instruction provided by our amazing Tax Expert @ErnieS0. Please update here if you have more questions.
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