@Alpaca you may have already done this with the agent you spoke with over the phone, but would you be able to get us a Diagnostic file token for your 2018 and 2019 Business returns? I would like to look into this a little bit more. This is a scrubbed version of your returns, all personal data is removed.
Follow these instructions:
- Open your return.
- Click “Online” and select "Send Tax File to Agent".
- This will generate a message that a diagnostic copy will be created. Click “OK”. The tax file will then be sanitized and sent to us. This action will generate a Token Number
- Please respond directly to this message and provide the Token Number that was generated.
