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Business & farm
I recommend deleting the entry and then re-entering as it sounds like something maybe stuck in a loop and deleting the entry and re-entering it may resolve the message.
To do this, first go to the Schedule K-1 input section to make sure you do not have any entries there. (This assumes you do not have any other pass-through income from a Schedule K-1. If you do, only delete the Schedule K-1 that may have been generated from your input in the dividends screen.)
Then, on the screen listing the summary of your Schedule K-1 forms, select delete to the right of the generated input section.
Once you have done that, go back to the 1099-DIV input screens by following the directions in this link.
Then, toggle the arrow to pull down the details of your 1099-DIV entries. Next, select delete or the trash can icon to next to the applicable 1099-DIV input.
Next, try to re-enter your 1099-DIV and select "my form has info in other boxes (this is uncommon)" to ensure the input section is available for Box 5.
If this does not rectify the issue, please contact us for further assistance.
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