I have been having all the similar problems. I have used It's Deductible with TUrbo Tax for close to 20 years. I could put in items any time durig the year and fel secure that they would still be there when I needed them. It helped that once an address for a charity/donation was typed in, it was remembered and did auto fill later. This year has been a nightmare - I spent 6 hours putting in donations from this year and discovered all my previous addresses etc. were gone so had to be done from scratch. Two days later I went back to load it's deductible into my tax forms and everything I had done was gone and had to be redone and uploaded immediately as I did not trust it any longer. Meanwhile almost all of my 2017 items have disappeared and as for all the years before that, forget it - no longer on there at all. I am beginning to wonder if they got hacked and aren't admitting it or what. I have always sung the praises of it's deductible to all friends and strangers - it was SUCH a big help. Now I don't know if I can trust it at all and from what I can tell by posting questions, and not getting answers, is that no one is talking or no one knows. It is not fair for them to just want the "community" to answer people's problems when they obviously have a much deeper problem at work here. It is happening to too many people and I don't remember ever seeing this problem on here in previous years. ARE YOU LISTENING TURBO TAX AND IT'S DEDUCTIBLE???? You owe us some answers or you WILL lost customers! [email address removed]
