For the Desktop program
If it's giving you the Standard Deduction and not showing you Schedule A you have to switch to Forms Mode and open A from the top of the left column Open Form and pick schedule A out of the list on the right side.
See my screen shot on this one.
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For either the Desktop program or the Online version....
You can check the actual amount of itemized deductions by using the Search Topics for "itemized deductions, choosing" (under "My Account, Tools" in the online versions). Click on "Change my deduction". That will display the actual amount of itemized deductions vs. the standard deduction. (Be sure to uncheck "Change my deduction" after checking it so you do not lock in the wrong deduction.
