I just discussed this IL EITC glitch in the software with Turbotax support by phone. The rep and I went through my federal and state earned income entries, which both said that I was not entitled to the earned income tax credit, even though the EITC form claiming it keeps popping up when I try to submit my federal and state tax returns. The rep suggested I still check the box, as I did not complete the form or enter any numbers. After placing an 'x' in the EITC form box, I was able to transmit my taxes. The rep noted that my Illinois refund numbers did not change after checking the box. She believed that checking the box did not change my tax status in Illinois, and I did not claim the Illinois tax credit.
