This is just to make it clear that I have not received help of any value since my original post on Sunday. There's no way that I can find to get help on this issue outside of posting here, unless I pay for live support. Customers should not have to upgrade to live support to get help when Turbo Tax has a product error. I give Turbo Tax zero stars, and will likely never use the product again unless they find a way to resolve my issue quickly and improve their communication.
