Losing Charitable Contribution Data after being asked "Should We Include These Deductions in Your Return for 2025"

I am using INTUIT Desktop. I have put in all my charitable data (cash, items, mileage, etc.). Then when I'm finished and hit "done," it prompts by asking, "Should We Include These Deductions in Your Return for 2025?" It is showing 2024 charities with no data (or zeros for contribution amounts) that I have NOT donated to in 2025. When I select one or more of them to say "NO" they should not be included in 2025, immediately my Federal Refund amount drops dramatically on the screen and data then is deleted from other charities not associated with the list I'm being asked about. Is this technical issue being experienced by anyone else? Any way to keep it from deleting my entries for 2025? HELP!!!! I am so upset that with the year almost up ... they remove It's Deductible. Now this??!!! Please help me.