- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Deductions & credits
See this help article for troubleshooting steps for Mac issues.
If you contacted Support and didn't get a resolution to your issue, report that when you receive a survey about your call. Before ending a call that didn't resolve your issue, ask to speak with a manager.
The messages that Support sends after a call are normally emails. You might try seeing if your emails form TurboTax are going into your junk or spam folder. Also, if you are on the phone, you can give them your email address and ask them to verify if it matches what they have.
If you are still having a specific issue at this time, you can post it here.
We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses.
Once you file your return, as long as the settings to receive communication from Intuit don’t block it, you will see a pop-up message or receive an email with a survey asking you about your experience. We encourage you to leave your notes and comments there. “Voice of the Customer” notes and comments are read and acted upon.
If you are using TurboTax Desktop, you can also leave feedback at the Final Steps tab:
**Mark the post that answers your question by clicking on "Mark as Best Answer"