If the dealer did not submit the paper work your return will be rejected if you e-file and try to claim that credit. If it is not rejected, then you will get a notice of correction denying the credit. This is a new requirement this year so all the kinks have not been worked out, so you MAY be able to print and mail your return with a COPY of the bill of sale and proof of purchase to see if that gets it processed and possibly include proof a statement that you contacted the dealer and they could not submit the paperwork, but there is no guarantee.
The reason for printing and mailing would be that you cannot attach your proof when e-filing.
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