Yeah, that seems to be a problem for "prior" year PDF files recently. A number of other users have reported a similar issue. The prior year PDFs used to be every scrap.
I don't know if it is a conscious change in TTX policy on what they provide in the prior year PDF area...or a bug in what they provide now. Call TTX and ask. Make sure you tell them that you are looking for the 2023 tax return, beaus access to the current 2024 PDF is different:
How do I contact TurboTax?
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Beyond that, if they don't indicate that the Full 2023 PDF can be done anymore? If it really is critical, about the only way you could see it would be to BUY, download and install the 2023 desktop software on a full MAC or Windows computer......install the state you need, then download the .tax2023 datafile form your online account and open it in that Desktop software.
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For every year from here on...make sure you download two PDF files either just before filing, or just after your file has been accepted, and before October...one just the normal filing-only file, and a second one for your records with ALL forms and worksheets. That selection can be made in the Print Center, but just for the current tax year. Back them up offline on a flash drive to put in a safe place (because computers die, burn up, crash, are stolen..etc..etc)
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
