If there was a big glitch in the software for this, we would be getting a whole lot of questions from lots of users---and we are not---so something about the way you are interpreting/answering the questions is a problem. Check the dates of birth you are using, and ----look AGAIN--- at the question that asked if the kid paid for over half their own support. You have to say NO. If your child is a student under the age of 24 you should be getting the $500 credit for other dependents, and you should be able to get education credits. You lost the child tax credit when they turned 17. And...if they lived away at school, that is a "temporary absence" so you say they lived with you for the whole year.
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