It seems like you are asking about the help from a "Live" expert. There are several versions of online "Live"--priced according to the version you use such as Deluxe or Premium, and there is a new option this year for users of the desktop download to use help from live experts for a fee. We cannot tell what version of the software you are using. The fees vary according to the software you are using.
https://turbotax.intuit.com/personal-taxes/online/live/how-it-works.htm
https://turbotax.intuit.com/personal-taxes/online/live/full-service/
Try this link and click on "pricing" for more information
https://turbotax.intuit.com/personal-taxes/online/live/
Live expert help with desktop software--- seems to cost $60
https://ttlc.intuit.com/turbotax-support/en-us/help-article/experts-advice/turbotax-desktop-live-tax...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
