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Deductions & credits
Not sure....you'd probably have to call Customer Support if any of the following does not apply to you.
1) IF the StD Ded already reduces your taxable income to zero...then that is used, and it is normally to your advantage to do so (so a state refund won't be taxable Federal income next year).
2) Filing as MFS (Married filing separate)? IF you indicated that your other spouse is using Std Ded, then you must use it also. When MFS, both spouses must use the same Deduction procedure.
3) "no matter how much" is a somewhat undetermined number. $100,000 is a large number, 10,000 may not be. You enter all your out of pocket Medical expenses, and only the amount that exceeds 7.5% of your AGI is included in the Itemized Ded. total (TTX automatically determines that amount from the out-of-pocket totals you entered) . Don't enter anything in Forms Mode...that can lead to calc problems...use the interview.
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Customer Support:
What is the TurboTax phone number? (intuit.com)