Would you be able to send me a diagnostic copy of your return so we can further investigate this issue? You can do this by taking the following steps:
TurboTax Online
Tools
Tax Tools
Share My File with Agent
then note the token number and respond to me with the number
TurboTax Desktop
Online
Send Tax File to Agent
Send
Then respond with the token number to this message
The diagnostic copy does not include any of your personal info, it just includes numbers and forms so we can help solve the issue.
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