From what you’re saying, it sounds like you entered your solar panel information in TurboTax for last year’s (tax year 2021) return, but didn’t receive a credit.
That’s possible – it’s a non-refundable credit, meaning that it can only offset any tax you may owe.
However, any credit amount that didn’t offset tax can be carried over to subsequent years but, again, can only be used to offset any taxes owed.
Look at the 2021 Form 5695 (PDF): Residential Energy Credits you filed for 2021. If there’s an amount on line 16, that amount can be carried forward to this year’s taxes.
Please see the TurboTax Help article What’s the Solar Energy Tax Credit? for more information.
And if you didn’t claim the credit on last year’s return, see the TurboTax Help article How do I amend my federal tax return for a prior year? for information on amending the return to claim the credit.
