There are a number of reasons you might not be seeing mortgage interest on Schedule A after entering it. You can revisit your entries to confirm, for example, that you identified the loan as being secured by your home, the dollar amount of interest entered was corrected, and that the loan principal was entered and didn't exceed applicable limits. In addition, you may not have had enough total itemized deductions to exceed the standard deduction.
You can preview your return before filing to find out how your taxes were calculated and review the schedules. See here for details.
You may also try logging out of the program, clear your cache and cookies, and log back in. Please see the TurboTax FAQ here for instructions on clearing your cache. See here for instructions on clearing your cookies. You may also try using another browser or using the phone app here if the above does not work. If none of these resolve the issue, contact customer support here for further assistance.
Please see this article and this one for more information on home mortgages from TurboTax.
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