Yes, that is correct. You must have Column B information entered for the required form 8962 to generate. If you use the "click here if column B reflects zero" help link on the form 1095A entry page , you will find further instructions are available to you.
You can use the "Healthcare.gov/tax-tool" or call your marketplace insurer to get the data for Column B that you need. Column C will accept zeros but not blank.
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