TiffanyL
Intuit Alumni

Deductions & credits

@andre_sidler 

 

Can you try the steps provided below to see if that resolves your issue:

 

  • Log completely out of your TurboTax account
  • Clear cache and delete cookies
  • Then log back in and see if you are still having the same issue

If you are using the Desktop version of TurboTax, you can try to update the program and then try again. If that does not work, I would suggest reaching out to TurboTax Customer Support for assistance.

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