Do you have any earned income? You need a Net Profit on schedule C for self employment to count as earned income. Do you have a loss?
Check out this help FAQ
https://ttlc.intuit.com/community/credits-and-deductions/help/what-is-the-child-and-dependent-care-c...
Are you married? You both have to have earned income. You can't get it if you file separately unless you qualify for Head of Household. Have you entered all your income? If you are married check if the income is entered under the right spouse's name.
