Please clarify:
You’re working in the state section, correct?
What state are you referring to?
Also, you appear to have posted your question from a version of TurboTax Online Live software. If you’re using the Live software, you can connect with a credentialed TurboTax tax expert to assist you with your issue.
Please see the TurboTax Help article How do I connect with a tax expert in TurboTax Live? for more information.
