@GL_19993 You have added to a thread full of posts from multiple users so we cannot tell what "same thing" you are experiencing. Are you having a problem related to questions about the child tax credit?
Everyone has to answer whether they received advance child tax credit payments. If you did not receive any of those payments between July and December you need to answer that you did not receive any payments.
There are so many scenarios with those payments---like divorced/never married parents who have issues over who received the payments, who claimed the children, etc. --- the software has no way of knowing if any of that involves you---so you have to answer the questions about it.
Please follow these steps to indicate you did not receive any advanced payments:
- Click on the "Search" on the top and type "Child tax credit"
- Click on “Jump to Child Tax Credit”
- Continue through the questions until the "Tell us about any advance Child Tax Credit payments" screen and select "No".
- Continue through the questions.
If that was not your issue, please click Reply and tell us what is going on so we know how to help you.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
