Deductions & credits

@Critter-3 

Thank you, so I’m glad I atleast got part of it but really hoping the other 4k is not a lost cause. As I have had her this entire time. I think I will try you’re way of trying to get ahold of them on Monday, Hopfully it works , if not I’ll try to make an appointment with local irs office and hope that it’s something they can actually help with since it is a two hour drive. 
thank you so much for you’re detailed response it really helps. As long as I get that money owed eventually I don’t mind waiting at this point just need to make sure I take the right steps .