Review the entire return to see where/how this income is being reported ... is it on the 2555, form 1040, Sch D/8849. Then look for the taxable income and the tax liability on the form 1040. Do you have any taxes that can be negated by the credit? And have you completed the form 1116 properly ? Are you itemizing or taking the standard deduction? Did you choose to take the credit or the Sch A deduction ?
Contact Customer Service to see if someone can look at your tax file to see what is happening...
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/
