Hi,
I went through the IRS' Interactive Tax Assistant for the Child Tax Credit and Credit for Other Dependents. At the end of this tool, it told me that I can't get any "other dependent credit" and the reason.
If this tool does not show that you are eligible for these credits, then TurboTax won't either. I believe this is the reason for me. Hope it helps you too.
you can also refer to my post at
https://ttlc.intuit.com/community/tax-credits-deductions/discussion/re-other-dependent-tax-credit-bu...
